Acrux Education – Platform Terms of Service
Effective Date: 01 January 2025
Last Updated: 18 February 2026
1. Introduction and Definitions
These Terms of Service (“Terms”) govern access to and use of the Acrux Education platform and associated services (“Platform”) provided Acrux Education (“we”, “us”, “our”). By accessing or using the Platform, you (the subscribing school, institution, or authorised user, referred to as “you” or “School”) agree to be bound by these Terms.
“User” means any individual authorised by the School to access the Platform, including teachers, heads of department, and internal staff.
“Student Data” refers to personal information relating to students entered into the Platform by authorised Users.
“Anonymised Data” refers to data that has been stripped of personal identifiers and cannot be used to re-identify individuals.
"Acrux Education" means the Acrux Education group entity that contracts with the School in its jurisdiction.
2. Service Description
The Platform provides tools for assessment management, AI-assisted marking, curriculum resources, and educational analytics. We grant you a limited, non-exclusive, non-transferable licence to use the Platform solely for educational purposes during the term of your subscription.
Use of the Platform is subject to subscription limits as agreed (e.g. by school, by user type, or per student). We reserve the right to improve, modify, or discontinue any part of the Platform with reasonable notice.
3. User Accounts and Responsibilities
Only authorised Users may access the Platform. You are responsible for:
Ensuring account information is accurate and kept up to date
Managing user roles and permissions
Maintaining the security and confidentiality of login credentials
Ensuring Platform use complies with applicable laws and school policies
You agree not to:
Circumvent access controls or security features
Use the Platform for unlawful or non-educational purposes
Attempt to reverse-engineer or interfere with the Platform’s functionality
4. Data Handling and Privacy
The School retains ownership of all personal data uploaded to the Platform, including Student Data. Acrux Education acts as a data processor and will only process personal data on the School’s behalf in accordance with applicable privacy laws and our Data Protection Policy.
The School is responsible for ensuring that it has the necessary authority, consents, or legal basis to upload personal data to the Platform.
We apply appropriate technical and organisational safeguards, including encryption, access controls, and audit logging. Our Data Protection Policy provides further details.
5. Anonymised and Derived Data
We may generate Anonymised Data from Platform usage for the purposes of research, system improvement, and AI model training. This data:
Is fully de-identified in accordance with applicable privacy law and cannot be used to re-identify individuals
Is processed and stored separately from Student Data
Does not constitute personal information and is not subject to deletion or access requests
Use of Anonymised Data for AI model training and system improvement is a core part of how we maintain and enhance the accuracy and quality of the Platform. Schools and Users consent to this use by accepting these Terms.
6. Subscription and Payment Terms
Subscriptions are billed annually in advance. Unless otherwise agreed, each subscription includes a 30-day free trial. Access may be terminated at any time during the trial.
Unless cancelled with at least 30 days’ written notice prior to the renewal date, subscriptions will automatically renew at the then-current pricing.
Fees are non-refundable unless required by law. We may suspend access to the Platform for overdue accounts after giving reasonable notice.
7. Term and Termination
These Terms apply for the duration of your subscription. Either party may terminate the agreement:
With written notice before renewal
Immediately upon material breach by the other party
Upon termination:
Access to the Platform will be revoked
Identifiable data will be deleted or returned per our Data Protection Policy
Anonymised Data may be retained by Acrux Education
8. Intellectual Property
All intellectual property rights in the Platform, including software, design, code, and documentation, remain the property of Acrux Education.
The School retains ownership of all content and personal data it uploads. Acrux is granted a licence to process such data solely to provide the services described.
9. Warranties and Disclaimers
We provide the Platform on an "as-is" and "as-available" basis. While we take reasonable steps to ensure continuity and security, we do not guarantee uninterrupted access or error-free operation.
To the maximum extent permitted by law:
Our total aggregate liability to you is limited to the total fees paid by you (or by Campion on your behalf) under your current annual subscription
We are not liable for any indirect, incidental, consequential, or special damages, including loss of data, loss of revenue, or loss of opportunity
AI-generated marking outputs are provided as suggestions only. Final grading decisions remain with the teacher and we accept no liability for outcomes arising from reliance on AI-generated marks without teacher review
10. Support and Maintenance
Standard support is available during business hours via email or our help desk. We may conduct scheduled maintenance and will provide reasonable notice where possible.
11. Confidentiality
Each party agrees to protect any confidential information disclosed under these Terms and not to use it for any purpose other than fulfilling this agreement. Confidentiality obligations survive termination, and do not apply to publicly available or legally compelled disclosures.
12. Changes to Terms or Services
We may update these Terms from time to time. We will notify you of material changes by email or in-platform notice. Continued use of the Platform following such updates constitutes acceptance of the revised Terms.
13. Dispute Resolution and Governing Law
These Terms are governed by the laws of Western Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of that region.
14. Education-Specific Considerations
The Platform is designed for use by authorised school staff only
Students do not access the Platform directly
AI-generated marks are suggestions only; final grading decisions remain with the teacher
Role-based access controls (e.g. for HODs, teachers) are implemented
15. Contact
TeacherEA Holdings Pty Ltd T/As Acrux Education
Email: [email protected]
Privacy: [email protected]
Data Protection: [email protected]